Customer Service ยป Phoenix, AZ ยป Tolleson, AZ ยป Southern Staircase

Customer Service at Southern Staircase in Tolleson, AZ

๐Ÿ“Œ Tolleson, US ๐Ÿท๏ธ Full Time ๐Ÿ•‘ 2021-06-15
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Customer Service Coordinator-Construction Experience

Artistic Stairs currently seeking a Customer Service Representative for our Phoenix, AZ Division. We are looking for a friendly and goal oriented individual who is dedicated to ensuring our customers get the very best service and attention. If you are an excellent problem solver and communicator with a passion for serving the customer, remain calm under pressure, and can convert challenging situations into positive experiences, then this is the position for you An Artistic Stairs company, Southern Staircase is part of one of the nation's largest stair companies that includes divisions in Atlanta, Raleigh, Charleston, Columbia, Charlotte, Myrtle Beach, Greenville, Phoenix, and Tucson. With over 30 years' experience, we have built an outstanding reputation as a top quality, service-driven manufacturer providing a wide variety of custom products to residential and commercial markets nationwide. Essential duties and responsibilities include: o Maintain installation and warranty schedules for multiple locations o Manage due dates in ERP system o Work with internal suppliers and vendors to effectively manage orders o Schedule field labor by directly communicating with installers as well as builders, superintendents, and homeowners. o Respond to customers in order to resolve issues in the field o Provide superior customer service, contribute to a positive work environment The successful candidate must also possess the following: Strong work ethic Highly reliable, punctual, and dependable Ability to thrive in a fast-paced environment Previous experience working with customers/clients Superior customer service skills Excellent written and oral communication skills Strong computer skills Keen attention to detail Excellent multi-tasker Ability to think on your feet, with exceptional problem solving abilities What Southern Staircase offers:
- Competitive base salary
- Comprehensive medical, dental and vision insurance packages
- 401k
- Long and short-term disability insurance
- Company paid vacation and holidays Job Type: Full-time Pay: $19.00 - $22.00 per hour

Benefits

401(k) Dental insurance Disability insurance Flexible spending account Health insurance Paid time off Referral program Vision insurance

Schedule

8 hour shift Monday to Friday

Experience

Customer Service: 5 years (Preferred) Schedule management: 5 years (Preferred) Construction: 5 years (Preferred) Work
Location: One location Work Remotely: No

View Application

You will be redirected to Southern Staircase's preferred application process.

You will be redirected to Southern Staircase's preferred application process.

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