Customer Service ยป Houston, TX ยป A 1 Personnel of Houston

Customer Service at A 1 Personnel of Houston in Houston, TX

๐Ÿ“Œ Houston, US ๐Ÿท๏ธ Full Time ๐Ÿ•‘ 2021-06-16
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Bilingual Customer Service Representative

Our government client has openings for Bilingual Call Center / Customer Service openings. Please see below:
SALARY: $14.75 per hour.
Hours: 40 hours a week.
Temp to Hire Opening!

Location: Training will be at Westside 77043 and then move to a different location.

POSITION

MINIMUM REQUIREMENTS

Experience

- One (1) year of collections of large dollar value and escalated accounts required. Minimum of two (2) years' experience in a customer service/relations, banking and/or call center environment preferred.

JOB DESCRIPTION

Interfaces with customers to process account maintenance queries, complaints, answer questions about the EZ TAG program and collections process. Assists with resolving toll violations receive and processes payments, updates invoices, and interfaces with other HCTRA divisions and County departments regarding EZ TAG violations. This also includes, but is not limited to, performing daily collector/administrative duties and utilizing negotiation techniques to resolve escalated accounts.

JOB REQUIREMENTS

High School diploma or GED required. Must be available to work a flexible schedule. Ability to remain professional and courteous with customers at all times. Ability to demonstrate critical thinking and strong de-escalation skills. Ability to work independently and be resolution driven. Data entry/typing speed of at least 35 correct words per minute. Excellent telephone, written, and verbal communications skills. If you are interested, background check forms and skill testing will need to be complete. This position starts on
4. 12.2021. The quicker everything is in, the better we can get you an interview : )!I look forward to working with you. Job Types: Full-time, TemporaryPay: $14.75 per hour.

Benefits

Health insurance.

Schedule

8 hour shiftDay shift.
Monday to Friday.

Education

High school or equivalent (Required)

Experience

Customer Service call center: 2 years (Required)Language: English and Spanish (Required)Work
Location: One location.
Work Remotely: NoCOVID-19 Precaution(s):Personal protective equipment provided or required.
Temperature screenings.
Social distancing guidelines in place.
Sanitizing, disinfecting, or cleaning procedures in place

View Application

You will be redirected to A 1 Personnel of Houston's preferred application process.

You will be redirected to A 1 Personnel of Houston's preferred application process.

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