CSenior ยป Phoenix, AZ ยป Aston Carter

CSenior at Aston Carter in Phoenix, AZ

๐Ÿ“Œ Phoenix, US ๐Ÿท๏ธ Other ๐Ÿ•‘ 2021-07-27
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CSR / $16hr Plus Bonus! / Mon-Fri Schedules

Moving fast!
CSR openings with growing financial company in Phoenix!
No client interview, hiring decision based off resume!
If interested in learning more. Please submit an application and email ccabrera@ This position is on-site in Phoenix AZ. Must be able to commute to and from office every day

Responsibilities

+ Provide excellent customer service to inbound and outbound calls, 100+ calls per day
+ Answer continuous inbound calls in the following departments; Customer Service, Application by Phone, and Verifications
+ Be an expert on our product and processes
+ Review financial documents submitted by the borrower
+ Verify and calculate customer income
+ Detect suspicious and fraudulent loan applications.
Calls they will be taking:
+ Helping clients apply for loans over the phone
+ Assisting clients with their outstanding tasks in the application process
+ Explaining the products they sell
+ Helping with tech issues (log in info, password reset etc.)
+ Outbound calls are only to call the client and remind them of what outstanding tasks need to be completed.

Qualifications

+ At least 1-2 years call center experience
+ Previous financial services, healthcare, insurance call center exp is preferred
+ Experience in high call volume setting 100+ calls/day
+ Strong tenure
+

Details

+ Location: Phoenix, AZ
+ Pay: $16/hr + bonus of up to 20%/month based on performance
+ Training Schedule for first 3 weeks: M-F 8am
- 5pm
+ Post Training Schedules:
+ Mon
- Fri 6a
- 3p
+ Mon
- Fri 7a
- 4p
+ Mon
- Fri 9a
- 6p
+ Sat
- Tues 6a
- 5p
+ Wed
- Sat 6a
- 5p
+ Sun
- Wed 6a
- 5p About Aston Carter: Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

View Application

You will be redirected to Aston Carter's preferred application process.

You will be redirected to Aston Carter's preferred application process.

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